City-wide participatory budgeting where residents proposed ideas and voted on allocations — and, critically, anyone could vote in person at the public libraries, not just online.
Library voting materially changed who participated — reaching residents online-only processes never touch. The pilot succeeded well enough that the participatory budget doubled the following year.
Hybrid isn't an accessibility gesture; it is what makes results representative enough to cite. Paper ballots at the library, the senior center, and the dry cleaner's counter are this platform's Lahti move.
Municipal funding sustained it; the county version rides on cheaper rails by necessity.
Sources: People Powered: participatory budgeting and participation